Customer Service with German

Customer Service with German

Județ

Oraș de lucru

Cluj-Napoca

Limba straină

Industrie

Nivelul de experiență

Nivel de studii

Candidatul ideal

Adecco Permanent Placement is currently looking for a Customer Service with German Work From Home, after 8-10 weeks of training, for one of our trusted clients based in Cluj Napoca.

Descrierea jobului

▪ Telephone support for our business customers
▪ Advice on travel products such as flights, trains, rental cars, and hotels via Amadeus
▪ Assistance to travelers during unexpected travel difficulties, e.g. flight delay, bad weather, etc.
▪ After-sales support for customer inquiries, e.g. cancellations, complaints, rebookings

Obiectivele rolului și responsabilități:

What are we looking for?
▪ Very good knowledge of spoken and written German, at least C1 level
▪ English communication skills
▪ Customer-oriented support and advice as well as ensuring customer satisfaction
▪ At least 1 year of professional experience in a German-speaking customer support role (in any
industry)

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