Customer Service with German
Oraș de lucru
Nivelul de experiență
Nivel de studii
Adecco Permanent Placement is currently looking for a Customer Service with German Work From Home, after 8-10 weeks of training, for one of our trusted clients based in Cluj Napoca.
▪ Telephone support for our business customers
▪ Advice on travel products such as flights, trains, rental cars, and hotels via Amadeus
▪ Assistance to travelers during unexpected travel difficulties, e.g. flight delay, bad weather, etc.
▪ After-sales support for customer inquiries, e.g. cancellations, complaints, rebookings
Obiectivele rolului și responsabilități:
What are we looking for?
▪ Very good knowledge of spoken and written German, at least C1 level
▪ English communication skills
▪ Customer-oriented support and advice as well as ensuring customer satisfaction
▪ At least 1 year of professional experience in a German-speaking customer support role (in any