Tour Operator – German


Oraș de lucru


Limba straină


Tipul jobului

Candidatul ideal

  • English Proficiency
  • German Proficiency
  • Good PC skills, tech-savvy
  • Experience in tourism desirable
  • Previous experience liaising with clients is a plus
  • Good communicator & problem solver
  • Good travel planner
  • Great communication skills
  • Positive attitude
  • Common sense

Descrierea jobului

Are you passionate about travelling and tourism? We are looking for new colleagues to complete our team in Cluj-Napoca.


The job is suited for both experienced and non-experienced candidates that are motivated to work in the field and can commit to a full time job, in an office.

Obiectivele rolului și responsabilități:

  • Preparation of tours: generating bookings and requesting services to our suppliers
  • Checking itineraries (feasibility & conformity with clients’ publication)
  • Booking and planning all services according to the itinerary
  • Administration of group bookings: handling amendments and cancellations, sending rooming lists
  • Dealing with additional client requests
  • Distributing all necessary information to all partners so that tours run smoothly from start to finish
  • Negotiating and renegotiating rates with suppliers such as hotels, tour guides, coach companies
  • Issuing the correct documentation (. vouchers, travel documents) on time
  • Invoicing of clients and processing supplier invoices
  • Providing 24-hour emergency assistance to customers
  • Placing and negotiating groups with hotels as required
  • Liaising with clients in sales support and itinerary development, where necessary

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